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Payment & Freight

PAYMENT

    Unless a prior agreement has been made with 1stWave Technologies Ltd, goods will not be shipped until FULL PAYMENT is received. Below are the acceptable payment methods and their condition of use.

1. Cash & EFTPOS
    You can pay by CASH or EFTPOS at our office in Sunnyhills for pickup of goods anytime during our business hours. DO NOT SEND CASH OVER THE MAIL.
 
2. Bank Deposit / Online Direct Credit Banking
Our Bank account detail as below

Bank of New Zealand ( BNZ )
02-0240-0033864-00
1STWAVE TECHNOLOGIES

The goods will be send out once the clear funds is shown in our account. In the payee field, please use Order Number as the reference.
 
3. Cheque
We accept personal cheque, company cheque, and bank cheque as a method of payment. Please write cheque out to and send to :

2 The Rosebowl, Sunnyhills, Manukau, 2010
1STWAVE TECHNOLOGIES LTD.

The goods will be send out or available to pick up once the cheque is cleared by our bank (ie clear funds in our account), this may take 5 working days. Exception is Bank Cheque where it is already pre-approved by your bank and goods can be dispatched immediately.

4. Credit Card
We accept Credit Card payment made by Visa and MasterCard with 1.89% surcharge.

We are using Real-time 128Bit SSL Secure Credit Card Transaction processing from Direct Payment Solutions (DPS) NZ which is one of the largest integrated EFTPOS and e-commerce switching providers in Asia Pacific. It enables us to offer you a safe and speedy online shopping experience.

Our bank will charge us approximately 3% surcharge on NZD Visa/ MasterCard transaction, but in order to save your money, we will only add a surcharge of 1.89% to the total amount of payment made to us using Credit Card option.

5. Layby
We offer layby, 26 weeks max to pay off after 10% deposit. No interest is charged, the goods will be released once fully paid.

Here is the procedure. Firstly place an order via this website. In your online order, write in Instructions or Comments box that you wish to order this product via layby so we will process your order accordingly. Please note, a 10% non-refundable deposit of the total price is required. Customers must pay in full within 26 weeks from the date of the order. If you give up the order, the 10% deposit is NOT refundable.

SHIPPING

1. Weight
We define the weight for each product. The weight on our website is " Cubic Weight " of the parcel that you will receive rather than the actual weight. Cubic density is the amount of space a package occupies in relation to its actual weight. The cubic conversion rate is 200Kg per cubic metre, so 1 cubic weight =HxWxLx200.

2. Zone.
We only ship parcels within New Zealand at this stage. Based on our freight company's rate, we definited 8 NZ Zones on our website which are Auckland Urban , Auckland Rural, North Island Urban, North Island Rural, South Island Urban, South Island Rural, Waiheke Island and Great Barrier Island.

In order to get an accurate freight caculation, please make sure you select the correct Zone when you register on our website. We reserve the right to alter your zone if the wrong one is selected.

3. Freight

You can estimate shipping costs after you add products into your cart.

http://1stwave.co.nz/catalog/images/freightcaculation.jpg

Our smart freight caculation system will caculate the freight based on both the "Cubic Weight" and the "Zone" of your shipping address. Once you add the product in the cart, you can select different Zone and then click on Update button to check the shipping freight for the product. The freight will be $0 if you intend to pick up from our office.

Please refer to the below chart for the shipping costs details of the purchase.

If you purchase more than 1 item, the caculation system will work out the combined shipping cost based on the total Cubic Weight. For examaple, if you buy two 2KG and one 10KG products shipping to North Island Urban address, the total weight will be 14Kg, but the system will charge you at $24 ( 15Kg rate) instead of $33.

If you find the freight is unreasonable, please contact us to check.

4. Signature requirement
The signature is required for all our parcel deliveries. Please make sure you check the parcel condition before signing. If you notice any damage on the parcel, please directly note the damage on the Courier's Signature Pad. Otherwise the courier company will consider the parcel received in good condition. If you don't sign for the damage, we will be not responsible for the damage as no claim can be made against the Courier Company.

 

 
Auckland Urban
Estimate Time
Auckland Rural (Waiheke)
Estimate Time
Parcel Type
Weight Kg
inc GST
ex GST
 
inc GST
ex GST
 
 
0.2
$5.50 $4.78
Over night
$10.50 $9.13
1-3 days
Bag
25
$6.50 $5.65
Over night
$11.50 $10.00
1-3 days
Box
50
$11.00 $9.57
Over night
$16.00 $13.91
1-3 days
Box
 
 
North Island Urban
 
NI Rural(Great Berrier)
 
 
0.2
$5.50 $4.78
Over night
$10.50 $9.13
1-3 days
Bag
0.5
$7.50 $6.52
Over night
$12.50 $10.87
1-3 days
Bag
2
$8.50 $7.39
Over night
$13.50 $11.74
1-3 days
Box
5 $11.00 $9.57 Over night $16.00 $13.91 1-3 days Box
10
$15.00 $13.04
Over night
$20.00 $17.39
1-3 days
Box
15
$21.00 $18.26
Over night
$26.00 $22.61
1-3 days
Box
20
$27.00 $23.48
Over night
$32.00 $27.83
1-3 days
Box
25
$33.00 $28.70
Over night
$38.00 $33.04
1-3 days
Box
30
$39.00 $33.91
Over night
$44.00 $38.26
1-3 days
Box
40
$45.00 $39.13
Over night
$50.00 $43.48
1-3 days
Box
 
 
South Island Urban
 
South Island Rural
 
 
0.2
$5.50 $4.78
2 days
$10.50 $9.13
3-4 days
Bag
0.5
$7.50 $6.52
2 days
$12.50 $10.87
3-4 days
Bag
2
$8.50 $7.39
2 days
$13.50 $11.74
3-4 days
Box
5
$16.00 $13.91
2 days
$21.00 $8.26
3-4 days
Box
10
$25.00 $21.74
2 days
$30.00 $26.09
3-4 days
Box
15
$35.00 $30.43
2 days
$40.00 $34.78
3-4 days
Box
20
$45.00 $39.13
2 days
$50.00 $43.48
3-4 days
Box
25
$55.00 $47.83
2 days
$60.00 $52.17
3-4 days
Box
30
$65.00 $56.52
2 days
$70.00 $60.87
3-4 days
Box
35
$75.00 $65.22
2 days
$80.00 $69.57
3-4 days
Box
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